CANCELLATION/REFUND POLICY
NFPT Memberships are a monthly subscription plan, and the first payment installment will be billed when the subscription begins and approximately every thirty (30) days thereafter to the credit card or payment method associated with the order.
NFPT reserves the right to notify members prior to an upcoming renewal charge. However, it remains the responsibility of the subscriber to ensure that their payment method is valid and has sufficient funds at the time of renewal.
You may cancel your monthly membership subscription at any time. Access to membership materials will be removed at the time of the next billing cycle post-cancellation. You can cancel your subscription by contacting our Customer Care department by phone or email or via the billing page on your account.
For packages, NFPT has adopted a simple refund policy that allows a full refund minus a $50 processing fee within the first 30 days of the original date of Premier Certification Packages, Standard Certification Packages, and Exam Voucher enrollments. No refund is provided after 30 days from the original application date or if the exam has already been scheduled/completed, regardless of a passing or failing score.
All hard copy and digital resources are non-refundable.
Exam extension fees, re-scheduling fees, and re-test fees are non-refundable.
NFPT Certification Renewal Fee is non-refundable.
NFPT Advanced Continuing Education Courses, the refund policy allows for a full refund minus a $30 processing fee within the first 30 days of the original enrollment. After 30 days, no refund is provided or if the exam has been completed, regardless of a passing or failing score.
NFPT Introductory Continuing Education Courses are non-refundable.
Please review our full prior to purchase.
CONDITIONS OF USE FOR NFPT-CERTIFIED PERSONAL TRAINER DESIGNATION
The NFPT Certified Personal Trainer designation is a certification mark that distinguishes the NFPT certificant’s fitness training services as being compliant with the fitness industry’s standard of quality. This standard of quality is demonstrated by the certification program’s accreditation through the NCCA (National Commission for Certifying Agencies). Since 2005, NCCA accreditation has been used as the compliance and professional standards’ measure by fitness industry stakeholders.
Herein are the terms and conditions for the use of the title NFPT Certified Personal Trainer or NFPT-CPT designation. Certified Personal Trainer, CPT, is the generally stated title and accompanying acronym that is most commonly used in the personal fitness training industry for an individual who has been appropriately assessed and who has successfully demonstrated necessary skill sets of the certified personal trainer by a national certifiying body. After becoming certified by NFPT, through NFPT certification examination assessment, the specific title “NFPT-CPT” or “NFPT Certified Personal Trainer” is used to identify the industry designation with the NFPT specific certification distinction.
A NFPT Certified Personal Trainer certification is issued to an individual who has met all eligibility requirements and has successfully completed the certification examination approved by NFPT. To distinguish the industry title from the various organizations that provide personal trainer certification, identify your certification as being completed through National Federation of Professional Trainers, NFPT.
Upon successful completion of the NFPT Certified Personal Trainer examination, the NFPT-CPT designation may be used in order that you, as the NFPT-CPT certificant, may be identified as meeting the standards set forth by the NFPT Certification Program. This certification mark is used to distinguish yourself, the NFPT-CPT certificant, as being compliant with the fitness industry-wide standard for certification through a program that is accredited by the National Commission for Certifying Agencies.
The NFPT-CPT certificant shall:
- Advise his/her fitness training client(s) and/or employer(s) of the appropriate scope of practice and limitations that apply to the certificant
- Advise his/her fitness training client(s) and/or employer(s) of the certification organization that issued the Certified Personal Trainer certification. Use the organizational acronym in front of the industry professional title, e.g. “NFPT-CPT” or “NFPT Certified Personal Trainer”
- Only perform personal trainer duties designated by the scope of practice of the certification organization issuing Certified Personal Trainer certification
A job title, issued by an employer, may be different than this NFPT-CPT distinction. This professional distinction, NFPT Certified Personal Trainer, may be used to accompany a job title that has been issued by an employer. The NFPT-CPT designation is an abbreviation of the full professional title as it relates to the organization from which you received this distinction. These titles are not protected under law as personal fitness trainer certification is an industry-regulated credentialing profession; however, the assessment that is used to issue this professional NFPT-CPT distinction is a legally defensible assessment upheld as a viable and protected assessment for the award of the credential.
All active NFPT-CPTs are included in the online personal trainer database at www.nfpt.com/trainers. Only the NFPT Certified Personal Trainer’s name, city, state and ZIP/postal code will be provided to the public when accessing this database (all other NFPT-CPT information is deemed private and confidential). NFPT-CPTs have the option to add additional personal or other information to their online database listing. This listing is available to the public in an effort to provide for consumer safety and regulation of the use of this NFPT-CPT title. The NFPT-CPT database allows potential clients and/or employers to verify the certification status of the NFPT-CPT.
Upon an NFPT-CPT’s inactive status, followed by the expiration of the certification that arises from lack of acquiring continuing education credits and/or renewal fee payment, the database listing is removed and the individual must immediately remove and refrain from the use of the NFPT-CPT designation and Certified Personal Trainer professional title or other combinations thereof that reflect a current/active personal trainer certification status. An inactive certificant may not engage in the activities of a NFPT Certified Personal Trainer nor make publicly or privately available the title NFPT-CPT or any variation thereof that indicates or implies an active/current NFPT Certified Personal Trainer status. A violation of these terms will be pursued in accordance with the disciplinary actions available to the NFPT Certification Council described in the NFPT Personal Trainer Certification Handbook.
CONDITIONS OF USE FOR NFPT BRANDING
Herein are the conditions for the use of the NFPT Certification Logo/Mark (referred to as the NFPT Branding). Copyright 2011. All rights reserved. These guidelines have been created by NFPT to ensure consistency in the manner by which the NFPT Branding is used and displayed. NFPT Branding may refer to the NFPT Certification Mark, the NFPT logo, the NFPT Certification Badge or any other representation of NFPT Certification status that identifies you as an active NFPT Certificant. Unless otherwise expressed in writing and in accordance with agreements made by and between NFPT partners, the NFPT Branding can only be used by individuals who are currently certified by the National Federation of Professional Trainers, NFPT Inc.
1. ACCEPTANCE OF CONDITIONS OF USE
1.1. By using NFPT Branding, you acknowledge having read and understood these conditions of use and the disciplinary actions for misuse of NFPT’s intellectual property. Disciplinary action may include eligibility status or certification status revocation and/or action taken by NFPT Certification in accordance with intellectual property rights governed by the laws of the state of Indiana. Accordingly, you agree to abide by these conditions as well as any future modifications that may be made. These conditions of use represent an agreement between you and NFPT.
1.2. These conditions of use may be subject to change, addition or deletion at any time. Any such change will be posted on this page and/or you will be notified directly.
1.3. If you do not agree to be bound by these conditions of use, you should not use NFPT Branding.
2. PREMISES
2.1. Use of NFPT Branding is only permitted for as long as you are currently/actively certified. The removal of all NFPT Branding must take place immediately following your certification expiration date, if your certification has not been renewed.
2.2. As an active/current NFPT certificant, you may use language such as “NFPT Certified Personal Trainer,” “I have been a NFPT certified personal trainer since ______ ,” “I am a NFPT Certified Personal Trainer.” Do not use language that implies that your company, staff or other related people or services are “certified by NFPT” or “accredited by NFPT.” No language that speaks to ‘Accreditation’ as it relates to your NFPT certification or NFPT company or service affiliation is permitted.
2.3. You are only permitted to use the NFPT company logo in the format that NFPT provides it. The NFPT Certification Badge is available as a download or HTML code format only through your NFPT secure online account. It may not be copied from NFPT or other online sources. It may not be broken up, retouched or in any way manipulated that alters, skews or distorts the proportions, integrity or value of NFPT Branding or the individual components comprised of NFPT Branding.
2.4. NFPT Branding may be displayed in combination with trainer- or company-specific other proprietary marks or logos as long as this is done in a way that does not confuse the public display of such marks. There must be a clear distinction between your services and NFPT Certification. In no way should NFPT Branding be misleading or convey a message of false advertising or endorsement by NFPT Certification. Do not integrate the NFPT Branding with any trainer or company specific mark or logo that creates an impression of one single mark.
